Define and Deliver Exceptional Customer Service with Dr. Kelly Henry

For 20 years award winning chiropractor Dr. Kelly Henry helped his patients live healthier lives.

With the foundation of providing exceptional customer service, Dr. Henry grew his clinics into one of the top producing chiropractic offices in the nation with multiple locations and doctors. 

Since 2018 Dr. Henry has used his system to coach business leaders on improving customer service to rapidly increase growth and profits. 

He’s also the author of Define and Deliver Exceptional Customer Service https://amzn.to/3hrQyVx .  A book with proven strategies on how to maximize profits. 

DR. HENRY AND I DISCUSS

• What started you on the journey to focus on customer service? 
• Why is customer service so important to a business?
• What is the definition of exceptional customer service?
• What is a common misunderstanding that businesses have concerning customer service?
• What are some businesses that have been successful with the foundation of exceptional customer service??
• What is a key principle of exceptional customer service? 
• What is a common mistake businesses make when trying to provide good customer service?
• What is a key action that a business could start immediately that would improve their customer service? 
• What my favorite stat about improving customer service in a business?
• What's the most important step in improving customer service in a business? 

DESIRED CTA
Send audience to: drkellyhenry.com. You can buy my book Define and Deliver Exceptional Customer Service  directly from my website.

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